Privacy Policy
This Privacy Policy describes how Threefour, Inc. ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from shop.emeiofficial.com (the "Site").
Information We Collect
Device & Usage Information
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we collect information about the pages and products you view, how you arrived at the Site, and how you interact with it. We refer to this as "Device Information."
We collect Device Information using the following technologies:
- Cookies — data files placed on your device that often include an anonymous unique identifier. To learn more or disable cookies, visit allaboutcookies.org.
- Log files — records of actions on the Site including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels — electronic files used to record how you browse the Site.
- Analytics tools — including Google Analytics and Shopify Analytics.
Order & Account Information
When you make a purchase or create an account, we collect your name, billing address, shipping address, payment information (including credit card numbers, processed securely through our payment processor), email address, and phone number. We refer to this as "Order Information."
When we refer to "Personal Information" in this policy, we mean both Device Information and Order Information.
How We Use Your Information
We use Order Information to:
- Fulfill and ship your orders, including processing payments and providing order confirmations and invoices
- Communicate with you about your order status, shipping updates, and support requests
- Screen orders for potential risk or fraud
- Send you marketing and promotional communications about our products and releases, where you have opted in or where permitted by applicable law
We use Device Information to screen for fraud, improve and optimize our Site (including through analytics about how customers browse and interact with it), and assess the effectiveness of our marketing and advertising.
Sharing Your Information
We share your Personal Information with trusted third parties only as necessary to operate our business and fulfill your orders:
- Shopify — powers our online store and processes orders. See Shopify's Privacy Policy.
- Payment processors — such as Stripe, PayPal, or other processors, who handle payment data securely. We do not store full credit card numbers on our servers.
- Shipping carriers — such as UPS, USPS, FedEx, or DHL, who require your name and address to deliver your order.
- Email service providers — to send order confirmations, shipping notifications, and marketing emails (where you have opted in).
- Analytics providers — including Google Analytics. See Google's Privacy Policy. You can opt out at tools.google.com/dlpage/gaoptout.
We may also disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to otherwise protect our rights.
Marketing Communications
If you opt in to marketing communications, we may send you emails about new products, events, exclusive drops, and other updates related to Emei.
You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email we send. Please note that even after unsubscribing from marketing emails, you will continue to receive transactional emails related to your orders (such as order confirmations and shipping notifications).
Targeted Advertising
We may use your Personal Information to show you targeted advertisements or marketing communications on third-party platforms that we believe may be of interest to you. You can opt out of targeted advertising through the following links:
Cookies
We use cookies to keep track of your shopping cart, remember your preferences, and understand how you use our Site. You can configure your browser to refuse cookies, though some features of the Site may not function properly without them.
By continuing to use our Site, you consent to the use of cookies in accordance with this Privacy Policy.
Do Not Track
We do not alter our Site's data collection or use practices in response to a Do Not Track signal from your browser.
Data Retention
When you place an order through the Site, we retain your Order Information for our records unless and until you ask us to delete it. We may be required to retain certain information for legal, tax, or accounting purposes even after a deletion request.
If you create an account, we retain your account information until you request deletion. To request deletion of your account or personal data, please contact us at help@threefourco.com.
Your Rights
California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose, and sell
- Request deletion of personal information we hold about you
- Opt out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at help@threefourco.com.
European Residents (GDPR)
If you are a resident of the European Economic Area, you have the right to access, correct, update, or request deletion of personal information we hold about you. You also have the right to object to or restrict processing of your personal information in certain circumstances.
We process your personal information to fulfill contracts with you (e.g., to process and ship your order) and to pursue our legitimate business interests (e.g., fraud prevention, analytics). Please note that your information will be transferred outside of Europe, including to the United States, for processing.
To exercise your rights, contact us at help@threefourco.com.
Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us:
Threefour, Inc.
Email: help@threefourco.com
Re: Privacy Inquiry
4612 Burleson Rd, Suite H
Austin, TX 78744